Effective Date: 14 December 2024
- Company identification
Data Controller: ChessID (DIC, Al Nassar Tower B, 5th floor, Doha, Qatar), legally represented by its CEO Viorel Bologan.
Data Protection Representative for the European Union: Atty. Marco Biagioli (Via Mestrina 69, 30172, Venezia, Italy).
Data Protection Officer: Atty. Marco Biagioli (Via Mestrina 69, 30172, Venezia, Italy).
Data Processors: Oleksandr Dvortsov and Serghei Belyi.
- Introduction
ChessID ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and other services (collectively, the "Services").
By using the Services, you consent to the data practices described in this Privacy Policy, including the collection and use of your information for essential communications related to account management, service updates, security notifications, and other legally required notices. These communications are necessary for the operation of the Services and cannot be refused. You may provide separate consent for receiving marketing communications and for the profiling and sharing of your data with partners, as described in our consent options during registration.
- Information We Collect
We collect information you provide directly to us, such as:
- Account Information: Name, email address, date of birth, location, password, profile picture, and other information you provide when creating an account.
- Chess Activity: Game data, ratings, tournament participation, and other information related to your chess activity on the platform.
- Partner Services: Information related to your use of partner services offered through the ChessID marketplace.
- Communications: Content of your communications with other users and ChessID, including messages, forum posts, and feedback.
- Payment Information: If you purchase premium features or partner services, we collect payment information necessary to process the transaction.
We also collect information automatically when you use the Services, such as:
- Device Information: IP address, device type, operating system, browser type, and other technical information about your device.
- Usage Data: Information about how you use the Services, including pages visited, features used, and time spent on the platform.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our Services and collect information about your browsing activity and preferences. Essential cookies are necessary for the basic functionality of the website. Non-essential cookies are used for analytics, personalization, and marketing purposes. You can manage your cookie preferences and learn more about our cookie usage on our Cookie Settings page.
- How We Use Your Information
We use the information we collect to:
- Provide and improve the Services. This includes using your information for essential purposes such as creating and managing your account, enabling platform features and ensuring security. Please note that if you decline to provide certain information or refuse consent for optional data uses, we may not be able to provide you with the full functionality of the Services or certain personalized features. You can withdraw your consent at any time, but this would prevent us from providing the requested service.
- Personalize your experience on the platform by using cookies and similar technologies, with your consent.
- Communicate with you about your account and the Services. This includes sending you: Essential communications necessary for the operation of the Services, such as account verification, service updates, security notifications, and other legally required notices.
- Messages related to your use of the Services, including responses to your inquiries, technical support, and other assistance. Please note that if you refuse or withdraw consent for these messages, we may not be able to provide you with the necessary assistance or support.
- Send you promotional materials and offers from ChessID and our partners, only if you have expressly consented to receive such communications. You can manage your subscription preferences for ChessID and partner communications through your account settings at any time.
- Facilitate transactions and payments for premium features and partner services.
- Profile your usage of the platform with the purpose to analyse user preferences and patterns, enabling us to enhance the functionality and user experience of the Services. You may change your consent at any time.
- Detect and prevent fraud and abuse.
- Comply with applicable laws and regulations.
- Sharing Your Information
Unless you have explicitly opted out, we may share your information with:
- Partners: We may share your information with partners who offer services through the ChessID marketplace, but only to the extent necessary to facilitate your use of those services.
- Service Providers: We may share your information with third-party service providers who assist us in providing the Services, such as payment processors and cloud hosting providers.
- Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations or protect the rights, property, or safety of ChessID, our users, or others. Notice: this transfer may be obligatory under certain legal circumstances. In such cases, we will transfer your information regardless of your explicit consent.
- Your Choices
You can control certain aspects of information sharing and communication preferences through your account settings, including opting in or out of receiving promotional emails and SMS from ChessID and our partners.
You can also unsubscribe from specific categories of communication by following the unsubscribe instructions in those emails.
- Children's Privacy
ChessID is committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 16 without verifiable parental consent. If you believe we have collected information from a child under 16 without parental consent, please contact us.
- Security and storage
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include industry-standard security practices and technologies, such as encryption and access controls, to safeguard your data.
Your data is stored in electronic archives on our secure servers located in Germany. Our data transfer policy is described in Section 5 (“Sharing Your Information”) of this Privacy Policy.
- Data Retention
We will retain your personal data until you request its deletion, which you can do by contacting us as described in this Privacy Policy.
The only circumstances under which we will remove data from our database are: (a) upon the request of the data subject or their heirs; or (b) where required by applicable law. After account cancellation or data deletion, your data may be retained in our archives solely for historical or legal purposes.
We reserve the right to retain data necessary for the proper functioning of our system and service. In such case, you may request pseudonymisation of your data.
- Your rights
You have the following rights at any time:
- Access and Confirmation: Verify the existence of your personal data in our databases.
- Access, Rectification, and Erasure: Request us access to, rectification of, or erasure of personal data.
- Restriction of Processing: Request restriction of processing concerning your personal data.
- Objection to Processing: Object to the processing your personal data.
- Data Portability: Request the portability of your personal data. Please note that this right may be limited to ensure the feasibility of our operational processes. In such cases, you may request account cancellation.
- Withdrawal of Consent: Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
- Lodge a Complaint: Lodge a complaint with a supervisory authority.
- Information about Automated Decision-Making: Be informed of the existence of automated decision-making, including profiling, and receive meaningful information about the general principles used in the automated decision-making, as well as the significance and the envisaged consequences of such processing for the data subject.
- Account Cancellation and Data Deletion
You have the right to request the deletion of your personal data from the database at any time. Please note that data deletion will result in the termination of your account and the inability to use our services.
You can delete your account and data directly through your account settings.
After account deletion, your data may be retained in our archives and logs solely for historical, legal, or technical purposes. You have the right to request pseudonymisation of this retained data.
Any processing of your data that occurred before your withdrawal of consent or request for data erasure remains lawful and valid.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on the ChessID website and notify you as required by law.
- Contact Us
If you have any questions about this Privacy Policy, please contact us at: info@chessid.com